Backup and Disaster Recovery Services

Q: Do I need to back up my Cloud environment?

Yes, cloud providers such as Microsoft 365 operate a shared responsibility model, meaning they are responsible for the underlying service. Still, you are responsible for the data you store in those services, such as emails, chats and files.

Helping businesses protect critical data, minimise downtime, and recover quickly with our backup and disaster recovery services.

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Minimise Downtime and Restore Operations

Our certified experts are at hand to help your business minimise downtime and get back up and running through our backup and disaster recovery services. With cyber-attacks on the rise, managed backup and data recovery solutions can protect critical information and quickly restore operations.

Backup

Our managed backup services help prevent data loss before it happens. We proactively back up your business, so if something goes wrong, you can quickly get back up and running.

Disaster Recovery

We help your business prepare for cyberattacks before they happen, with plans and backups in place to reduce disruption. If a cyber-attack does occur, our cyber security team can quickly restore your systems.

Business Continuity (BC)

A business continuity plan helps keep your business operating during and after disruption. Without a plan in place, many companies will find it hard to bounce back from disruption. At Ebstar, we identify what needs to absolutely remain operating, determine the impact of unavailable functions and find alternative ways of working so your business minimises downtime.

“When one of our servers failed, Ebstar acted quickly to get us back up and running. Within around 2 hours, our team of 80+ people were back up and running with little disruption. Their clear plan and quick response gave us real peace of mind when we needed it.”

Managing Director of Consultancy Firm

Frequently Asked Questions

Have questions about backup, disaster recovery and business continuity? Find straightforward answers about protecting your data, planning for disruption and recovering your systems if something goes wrong.

Where are backup copies stored?

Backup copies are stored in different locations from your original files, that way, they are not at risk from threats.

What is a disaster recovery plan?

A disaster recovery policy is the official document that provides the rules and frameworks for how an organisation should be protected against disruptions.

How long is data backup for disaster recovery?

Data retention often ranges from 30 days for daily backups and up to 7 years where required. Retention periods should also consider legal, contractual and industry-specific requirements.

Do I need to back up my Cloud environment?

Yes, cloud providers such as Microsoft 365 operate a ‘shared responsibility’ model, meaning they are responsible for the underlying service. Still, you are responsible for the data you store in those services, such as emails, chats, and files.

What is the 3-2-1 backup method?

It states you must keep 3 total copies of your data, saved across 2 different storage media types, with 1 copy stored off-site. This prevents a single hardware crash, theft, or local disaster from destroying your files.