Krystian Domagala
Customer Support
Krystian has been with us a little over three years and has a strong background in educational I.T. and plays a key role in supporting our clients in the education sector.
IT Support Across the Midlands
Based in Newcastle-under-Lyme, we support businesses throughout the Midlands. Our engineers travel on-site to support your business as well as providing remote support.
How our managed support works
Engineers can be arranged to be on site regularly where required or dispatched when a problem arises that cannot be resolved remotely. Our remote helpdesk is available 24/7 so we can help businesses across the Midlands.
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Nick Beeby
Founder
One of the company founders, Nick is based in the Staffordshire Moorlands and leads the technical team. He has 20+ years’ experience in computing support and as well as a lifelong interest in IT, Nick runs the odd marathon (although he keeps saying "never again").
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John Hayden
Director & Founder
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Dan Lazenby
Technical Director
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Oliver Gardner
Helpdesk Manager
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Kiefer Froggatt
Senior Engineer
Local Clients
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Managed IT Support
A fully managed IT support package built to give you peace of mind, ensuring all systems are running at full capacity, improving efficiency and productivity.
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Cyber Security Services
Plan and prevent the possibility of a cyber-attack, ensuring your data is secure, up-to-date and protected.
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Cloud & Microsoft 365
Protect your data with secure, reliable cloud services that keep your information accessible and running smoothly, alongside Microsoft 365 tailored to your business.
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Back Up & Disaster Recovery
Get your business back up and running quickly after a cyber incident, minimising downtime and disruption.
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IT Consultancy
Since 1997, we’ve helped clients make better technology decisions. From reviewing your current systems to planning future improvements, we provide clear, practical advice.
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Cyber Essentials
Helping you protect your business through government-backed certifications, identifying your business as secure against common cyber threats.
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Remote & Onsite Support
Providing reliable and dependable IT infrastructure through the monitoring of your IT network, helping maximise efficiency.
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Network & Infrastructure
Installing, monitoring and maintaining network connectivity, from a new cabling system to multi-site networks, we cover it all.
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Why businesses throughout the Midlands choose us
At Ebstar, we support businesses throughout the Midlands. With experience supporting 100 clients in different locations, our experts understand that every business has different requirements. From local support to remote services, we cover businesses in the Midlands.
FAQs
Find straightforward answers about our IT services and how we can support your business.
Do you provide support across the whole of the Midlands?
Yes. We’re based in Newcastle-under-Lyme and support businesses across the region, including Birmingham, Stoke-on-Trent and Derby.
How quickly can an engineer get to us?
It depends on your location and support plan. For most Midlands locations, we aim to have an engineer on-site within 1-2 hours for urgent issues, but you can also schedule visits.
Will we have the same engineer every time we need on-site support?
Where possible, yes. Each client has a dedicated engineer who gets to know your systems.
Contact Us
If you’re in the Midlands, we can support you.